Business Phone Systems
5 Reasons to Choose a VoIP Business Phone Service
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|Our Review||Small business focused, diverse price plans, robust tech platform.
|Completely cloud-based, Innovative communications solutions.
|Affordable phone services with a free app for texting.
|Top voicemail management service, VIP support.
|Hosted PBX pioneer/leader, flat rate & usage based plans.
Why VoIP for your Business Phone System
VoIP uses Internet protocol technology that allows users to make and receive voice calls using a broadband Internet connection and either a special IP enabled telephone or a traditional phone connected to a VoIP adapter.
Businesses of all sizes are choosing VoIP systems for their cost-saving elements, adaptability, integration with CRM software and abundance of features. Besides basic features found in most phone systems, VoIP also offers advanced features, such as:
- Call recording for monitoring and reviewing calls;
- Call accounting for tracking call-related expenses;
- Automatic call distribution that monitors call volumes and distributes incoming calls accordingly.
What You Need to Know About VoIP
Choosing the right phone system for your business is crucial. While a business phone system provides a traditional means of communicating with customers, vendors, employees and partners, phone systems vary in terms of their configurations and characteristics.
VoIP has two types of phone systems:
1. IP PBX Phone System - uses an IP PBX, which is a piece of hardware that is professionally installed and works like a traditional phone system.
2. Hosted VoIP PBX phone system - processes calls at a data center before forwarding them to a direct extension at your office or other location.
For most businesses, the more cost-effective route is hosted VoIP with a VoIP service provider. Savings are realized by:
- Not having to purchase PBX equipment - all calls are routed through the VoIP service provider’s data center.
- The VoIP service provider handling all technical aspects and upgrades to the PBX equipment.
- Not having to install additional telephone lines to accommodate multiple extensions.
- VoIP service plans that include a set amount of local, toll and long distance minutes each month for one price.
- VoIP international call rates are also lower than traditional landline phone carriers.
How to Switch to VoIP
Whether starting out new with VoIP or switching an existing landline telephone system to VoIP, the process of implementing VoIP into a home office, small office, or business of any size is as easy as 1-2-3:
1. Consider how many phone numbers you want for your business (take into consideration the number of offices and locations), the number of users requiring personal extension numbers, and office equipment to accommodate, such as computer modems, credit card machines and fax machines (if not switching to online fax).
2. Evaluate which features you need to facilitate your business and the amount of business growth you will need to accommodate in the future.
3. Determine whether it is more cost effective to install an IP PBX to serve your entire company or outsource to a hosted VoIP PBX system.
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